You will receive your account almost instantly via email in most cases. If it’s not sent immediately, we will ensure it is delivered manually within a maximum of 24 hours. If you haven’t received your account after 24 hours, please contact us through the chat function on our website.

Absolutely! We have been selling accounts since 2023 and have successfully provided over 50,000 gamers with their new accounts. We pride ourselves on our reputation; feel free to check our 7,000+ positive reviews from satisfied customers.

We only sell new accounts, which is clearly stated in the product title, description, and images. Please note that it is not possible to transfer any game currency, characters, or items from one account to another. Primogems and other game items are unique to each individual account and cannot be moved.

If your account includes a linked email, you will receive your account details in this format: “email––game password––email password.” Follow these steps to retrieve your verification code:

1. Log in to Outlook:

•Visit Outlook.

•Enter the provided email and password.

•If the account is locked, use an alternate email or your phone to unlock it.

2. Log into the Game & Request a Verification Code:

•Open the game and request a verification code to link your account.

3. Check Your Outlook Email for the Code:

•Look for an email containing your verification code.

•Enter the code in the game.

4. Log in & Enjoy the Game:

•After verification, log into the game and start playing!

1. Open the Genshin Impact game on your device.

2. If you are already logged in one account, click on the button in the bottom right corner of the loading screen and confirm the log out by pressing “Ok”.

3. Enter the username and the password we sent you by email, then click “Start Game”.

4. You are now logged in the new account!

1. If you are already logged in Genshin Impact from your PS4/PS5, first you will have to create a new PSN account.

2. Log in to the Hoyoverse website (https://account.hoyoverse.com/) with the username and password we sent you and link an email.

3. When you’ll launch Genshin Impact in the new PSN account you will be able to log in with the email you’ve linked.

Our accounts are fully unlinked, no email or social is binded so you can get the full ownership of the product you purchased.